Report a Lost or Stolen Debit Card
Mastercard® Debit Card
Mastercard® Debit Cards give you a fast and convenient way to buy the products and services you need. It allows you to quickly and easily withdraw funds from your checking account without having to write a check. To apply online, click the Request a Debit Card button, fill out the form and submit. You can expect your debit card to arrive within 7-10 days. Your PIN will be sent to you in a separate mailing. Both mailings will be in plain, unmarked envelopes.
Bank of Advance now offers personalized debit cards! To personalize and create your own debit card you must have an existing Bank of Advance debit card. If you do not already have a Bank of Advance debit card number, please contact your local branch. Click here for more information on MyPic Debit Cards.
|Cash Withdrawal Limits||$300.00/Day|
|Total Combined Daily Limit||$750.00/Day|
Overdraft Protection for Debit Cards
Mastercard® SecureCodeTM is an online security service to guard against unauthorized use of your debit card when you shop online with many participating merchants. There is no need to get a new card, no software to download, no cost and no hassles... just added security. Once enrolled in this service, you will have added confidence that Mastercard SecureCode performs an extra authentication step to protect your debit card from unauthorized users online.
- Click here to register your Bank of Advance debit card for a Mastercard SecureCode.
- Shop online and pay with your enrolled debit card.
- When you submit your order with a participating merchant, the Mastercard SecureCode box will automatically open on the merchant order form asking for your SecureCode.
- Enter your unique SecureCode and within seconds, your identity is confirmed and your purchase is complete. This communication is between you and your card issuer. Your information is never shared with the merchant.
SHAZAM® BOLT$TM acts like a high-tech, early-warning system that immediately alerts you to potentially fraudulent activity by sending you alerts regarding your debit card purchases. With the help of SHAZAM BOLT$, no one is better equipped to catch debit card fraud than you. After all, you know what you've purchased and can spot unauthorized transactions instantly.
Customize your alert settings to notify you when purchases exceed a preset amount, transactions occur in a foreign country or your debit card number is used but your card is not present, such as telephone or internet purchases. You can also check your account balance information anytime, anywhere.
Our Transaction Control feature gives you more control over your debit card. If your card is stolen or missing, you can pause your card without affecting previous transactions. With just the tap of a button, Transaction Control allows you to block or unblock your own card to protect yourself from possible fraud.
Download the SHAZAM BOLT$ app for FREE from the Apple App Store, Google Play or access online at https://bolts.shazam.net. After registering your debit card, be sure to customize your alerts to be notified every time your debit card is used.
If you receive a notification for a debit card transaction that you did not authorize, call us immediately at (573) 722-3517 or call SHAZAM Card Services at (800) 383-8000 after hours.
To protect your account, Bank of Advance along with the SHAZAM® Falcon Fraud Manager, monitor your debit card transactions for potentially fraudulent activity. This may include a sudden change in location, unusually costly purchases, or any pattern associated with new fraud trends. If fraud is suspected, the bank or SHAZAM Falcon will be calling to verify the purchase. A temporary block may be placed on your card if verification cannot be made. To assure your card is not blocked unnecessarily, please keep your phone numbers up to date.
If you are going to be traveling, please contact your local branch so we can make SHAZAM Falcon Fraud Manager aware of your location.
Bank of Advance ATM Locations
- Bank of Advance – 105 E Gabriel, Advance, MO
- Chaffee Banking Center – 102 E Yoakum, Chaffee, MO
- Dexter Banking Center – 1428 W Business Hwy 60, Dexter, MO
- Bowen Banking Center – 415 W 5th St, Bowen, IL
Free Network ATM Locations
Bank of Advance now has an agreement with First Missouri State Bank so that you may use your ATM/Debit Card without surcharge at three of their branch locations:
- 2 S Mount Auburn Rd, Cape Girardeau, MO
- 800 N Kingshighway, Cape Girardeau, MO
- 1846 E Jackson Blvd, Jackson, MO
Bank of Advance also participates in MoneyPass® ATM Network and SHAZAM® Privileged Status ATM Network. You can use any ATM in these networks without paying a surcharge*. Click the links to find a location near you.
MoneyPass ATM Network offers a free mobile app in order to easily search for in-network ATMs on your mobile device. Visit your app store to download the MoneyPass app today!
*Bank of Advance Foreign ATM Fee still applies.
ATM Usage Fees
|Non-Network ATM||$1.00 + the posted fee charged by the Non-Network ATM processor|
Approaching the ATM
- Avoid dark or remote locations
- Take another person with you if possible
- Keep your doors locked and passenger window closed
Using the ATM
- Block the view of others by cupping your hand over the keypad
- Quickly remove your cash, receipt and card from the ATM
- Pocket cash immediately
Preventing Debit Card Fraud
- Memorize your PIN - DO NOT WRITE IT ON YOUR CARD
- Do not tell anyone your PIN or account number
- Do not loan your card to anyone
- Report lost or stolen cards immediately
- NEVER give your PIN over the phone